
When You're the System: The Living-Memory Problem
Ask a good project lead how they catch work before it slips, and the honest answer is often three words: I just know.
They know the client that goes quiet before it cancels. They know which task has been “nearly done” for a suspiciously long time. They know that when a particular developer stops commenting on a ticket, it usually means he’s stuck and hasn’t said so yet. None of this is written down. It lives in one person’s head, refreshed every morning by scanning boards and reading between the lines. It works. That’s the trap.
